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The Basis administration support services offer all the support of the technical help desk in addition to daily remote monitoring and periodic and on-demand tasks. This provides the most continuous and complete level of remote support for your system and its operational state.
Remote Monitoring includes the following daily checks:
- Central Log
- Background Jobs
- Short Dumps
- Update Records
- Lock Entries
- System Buffers
- Spool Subsystem
- Database Space Utilization
- Database Optimization
- Backup Success
- Load Balancing
- OS Checks
- File System Space
- User Accounts
Periodic and On-Demand Tasks includes the following:
- Support Package Stacks
- User Security
- Archiving
- Troubleshooting
- Performance Tuning
- DR Testing
- Restore Recovery
- Client Administration
- QA System Refresh
- TMS Configuration
- Disaster Recovery Planning
- Application of SAP notes and hot packs
Want to learn more:
Have a question about our SAP Basis Support Services ? Contact 1 (888) 357-8884 (or) SAPSupport@yteksolutions.com for additional information
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